You should have received an introductory email with the subject line Get Credentialed to Vote in the South Dakota Republican 2020 State Convention” from “Voatz Team | South Dakota Republican Party”. It was sent to the email address your party has on file.
The email contains the following information:
Please download the app and complete the credentialing process at your earliest convenience; this will ensure that you are ready to receive your ballot when the voting window opens.
If you haven’t received the email yet, please check your spam, junk, and/or trash folders (and if you have Gmail, a folder called “Updates”) to make sure it didn’t end up there. If you’re still unable to find it, contact the Voatz Help Desk for assistance. Ask them to confirm that you’re on the eligible voter list and that they have the correct email address.
Search for “Voatz” in your phone’s app store, or:
The Voatz app is supported on:
If your phone is using an earlier operating system, please upgrade your phone to the latest version, or complete the Vote by Voice Call form to submit your vote(s) over the phone.
Please note, the Voatz app is not supported on Android tablets; however, it is supported on an iPad 3 or newer, but it must have a cellular connection capable of receiving SMS messages.
Yes. Voatz is optimized to work with your smartphone’s assistive capabilities such as VoiceOver, TalkBack and Speech-to-Text.
Our Voter Guide provides step-by-step instructions to help you download the Voatz app and create an account. Help is also available in the app by tapping the “Help” button in the top right corner of most screens.
If you previously created an account in the Voatz app, you must use the same email address you used at that time. If this email address is no longer available to you, contact the Voatz Help Desk for assistance. Be sure to include your full name and both your old and new email addresses.
An SMS (text) notification will temporarily display at the top of your screen, but if you miss it, you can still retrieve it:
Please tap the “request new codes” button to receive a new SMS registration code. It may take a few minutes to receive it, and when you do, check to make sure you enter all 6 digits correctly. Then you’ll be able to tap the “Next” button to continue creating an account.
First, double check your Voter ID to make sure you entered it correctly. It might be helpful to write it down or view it on a different device. Please also be careful to distinguish between the number “0” and the letter “O”.
If you’re sure your Voter ID is correct, there might be a mismatch with the information that appears on your party’s voter registration list. Contact the Voatz Help Desk for assistance.
After entering your Voter ID, you should be verified immediately. If you see a “pending” status, you may have entered your Voter ID incorrectly. Contact the Voatz Help Desk for assistance. Be sure to include your full name, mobile number and the email address you used to create an account with Voatz.
When your ballot is available, you will see a red circle next to “Elections” on the home screen. Tap on “Elections” to view your ballot and vote.
If you don’t see a red circle next to “Elections,” tap the “Refresh” button (a circular arrow icon) located to the right of your name on the home screen a couple times . A red circle should appear, and you can tap on “Elections” to view your ballot and vote.
If you still don’t see a red circle next to “Elections,” contact the Voatz Help Desk for assistance.
Your ballot receipt is sent to the email address you entered when you created an account. The email subject line is “Your Official Ballot Receipt”. If you haven’t received the email, please check your spam, junk, and/or trash folder to make sure it didn’t end up there.
If you’re not sure what email address you used to create an account, go to the Voatz app home screen and tap “Verifications,” then tap “Device.” Press and hold the box to view the email address associated with your account.
From the Voatz home screen, tap on “Options," then tap on “Ballot Receipt Password.” Press and hold the box to view your password. It might be helpful to write it down so you can easily enter it when you return to your email to view your receipt.
If you voted using Vote by Voice Call, the support agent should have provided your 6-digit password after voting/If you voted using Vote by Voice Call, the support agent should have provided your 6-digit password after voting.
Your state party’s helpline is (605) 610-1479 and their email is dan@southdakotagop.com. Please contact them for any questions regarding:
Contact the help desk at support@voatzsupport.zendesk.com. To expedite the process, please have the following information ready: